GST: 21AARFV9286G1ZK COI: AAP-7067 PAN: AARFV9286G
VLS
VLS DESIGNS LLP
Digital Marketing • Game Development
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Privacy Policy

This Privacy Policy explains how VLS DESIGNS LLP (“VLS”, “we”, “us”, “our”) collects, uses, shares, stores, and protects information when you visit our website, contact us, request a proposal, or use our services in Digital Marketing and Game Development. By using our website or services, you agree to the practices described here.

Clear Data Use

We collect only what we need to deliver services, support requests, and improve performance.

Security First

We use reasonable safeguards to protect data and restrict access to authorized personnel.

Your Rights

You can request access, correction, deletion, or opt-out from marketing communications.

Last Updated:
Company & Compliance

We include business identifiers to support transparency and compliance. If you have questions about data handling, reach out through our contact page.

VLS DESIGNS LLP
Domain: www.vlscreative.com
Head Office
PLOT NO.835/2786 NAHARKANTA, GADASAHI, BHUBANESWAR, Khordha, Orissa, 752101, India
Registered Office
Scindia House, 7, Connaught Cir, Connaught Place, New Delhi, Delhi 110001, India
Identifiers
GST: 21AARFV9286G1ZK
COI: AAP-7067
PAN: AARFV9286G
View Terms & Conditions
Policies help define usage rules, responsibilities, and dispute handling.

Privacy Policy Details

Below is a detailed breakdown of what information we collect, why we collect it, how long we keep it, and what choices you have. If any section is unclear, contact us for clarification.

1) Scope of This Policy

This policy applies to information collected through: (a) our website and online forms, (b) email, phone, or chat communications, (c) service delivery activities (digital marketing and game development projects), and (d) analytics and advertising measurement tools used on our website. It does not apply to third-party platforms you may use independently (for example, social networks, payment gateways, or app stores), even if our website links to them.

2) Information We Collect

We may collect the following categories of information depending on how you interact with us:

A. Contact & Identity
  • Name, email, phone number
  • Company/organization (if provided)
  • Role/department (optional)
B. Project & Business Info
  • Requirements and goals you submit
  • Budget/timeline preferences (if shared)
  • Files you upload voluntarily
C. Usage & Device Data
  • IP address and approximate location
  • Browser/device type, OS, language
  • Pages viewed, time on site, clicks
D. Communications
  • Email messages and replies
  • Call notes (if applicable)
  • Support requests and feedback
Note:
We do not intentionally collect sensitive personal data unless it is required for service delivery and you provide it voluntarily. Please avoid sending unnecessary sensitive information through forms or email.
3) How We Use Information

We use information to operate our business, provide services, and improve performance. Key purposes include:

  • Responding to inquiries, proposals, and support requests
  • Delivering marketing and development services and project updates
  • Improving website user experience and performance
  • Sending service-related notices (updates, changes, reminders)
  • Sending marketing communications if you opt in (you can opt out anytime)
  • Fraud prevention, security monitoring, and legal compliance
Service Delivery Examples
Creating project plans, performance reports, ad campaign changes, analytics reviews, QA cycles, and release planning—using the details you provide and results from tools.
Marketing Examples
Sending newsletters, case studies, service updates, or webinar invites—only when permitted by your settings or when relevant to an active business relationship.
4) Cookies & Tracking Technologies

We may use cookies, pixels, tags, and similar tools to understand traffic and improve performance. Cookies are small files stored on your device that help a website function and measure usage.

Cookie Types
  • Essential: required for site functionality
  • Analytics: measure traffic and user behavior
  • Performance: improve speed and reliability
  • Marketing: measure ad effectiveness and retargeting
Tracking Tools
Depending on configuration, we may use analytics tools, conversion tracking tags, and advertising measurement pixels. These help us understand what content performs and how users find our services.
You can control cookies using browser settings. Disabling cookies may affect site features.
Your Choice:
You can block cookies in your browser, clear stored cookies, or use “Do Not Track” settings (where supported). Some analytics and marketing tools may still collect limited event data depending on your browser configuration.
5) Sharing Information & Service Providers

We do not sell your personal information. We may share information with trusted third parties only when needed to run operations or deliver services.

Common Processor Categories
  • Web hosting and cloud infrastructure
  • Email delivery and communication tools
  • Analytics and performance measurement tools
  • Project management/collaboration (where applicable)
Legal & Safety Disclosures
We may disclose information if required by law, court order, government authority, or to protect rights, safety, and security (including fraud prevention).
Where service providers process data on our behalf, we expect confidentiality and appropriate security measures.
6) Data Retention

We keep information only as long as necessary for service delivery, business operations, legal compliance, dispute handling, and record-keeping. Retention depends on the type of data and the purpose.

Typical Retention Examples
  • Inquiry data: kept for follow-up and reporting
  • Client project data: kept for project duration + reasonable period
  • Billing/records: kept as required by law
Deletion & Archiving
When data is no longer needed, we delete or anonymize it where feasible. Some backups may retain copies for a limited period due to system constraints.
7) Security Measures

We use reasonable safeguards to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No method is 100% secure, but we aim for strong protection through:

  • Access control and need-to-know permissions
  • Security updates and patching where applicable
  • Monitoring for suspicious activity and abuse
  • Secure communication practices (where supported)
Important: Please do not share passwords or sensitive credentials over email. If credentials are required for a project, we recommend using secure sharing methods approved by you.
8) International Transfers

If you access our website or services from outside India, your information may be processed in locations where we or our service providers operate. We take steps to ensure appropriate protections are in place, consistent with applicable requirements.

9) Your Rights & Choices

You can request access, correction, deletion, or withdrawal of consent (where applicable). You can also opt out of marketing emails at any time by using the “unsubscribe” link in our emails.

Common Requests
  • Copy of your data (where feasible)
  • Correction of inaccurate information
  • Deletion of data no longer needed
  • Opt-out from marketing
Identity Verification
To protect your information, we may verify your identity before fulfilling certain requests. This helps prevent unauthorized access or deletion.
Marketing Opt-Out:
You can opt out anytime. Even after opting out, we may send non-promotional emails related to an active service relationship (for example, invoices, project updates, or security notices).
10) Children’s Privacy

Our website and services are intended for business and professional use. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can review and take appropriate action.

11) Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for their privacy practices. Please review their privacy policies before providing your data on those sites.

12) Policy Updates & Contact

We may update this policy to reflect changes in our practices, services, or legal requirements. Updated versions will be posted here with a revised “Last Updated” date.

Privacy Contact
For privacy questions, requests, or concerns, please contact us through the Contact Us page. If you have an active project, include your project name and the email used to communicate with us.
Need clarity on data usage for your project?
We can explain exactly what data is used during marketing reporting or development collaboration and how it is protected.
Contact Privacy Desk

Privacy FAQs

Answers to common questions about cookies, marketing emails, and data protection.

No. We do not sell your personal information. We may share limited data with service providers only when needed to run our website, deliver services, or comply with legal requirements.

You can unsubscribe using the link in our email messages. You may still receive non-promotional messages related to an active business relationship (project updates, invoices, policy updates, etc.).

Disabling cookies may reduce some features such as form convenience, session stability, and performance measurement. However, you can still browse basic pages. Cookie controls are managed from your browser settings.

Contact us via the Contact page with your request and the email used to communicate with us. We may verify identity before completing the request to ensure data is protected.